Project Overview

A well-known UK law firm with many services and a strong online presence reached out to us. Their website is an important place where clients learn about the firm, its team, and legal services.

When we were first approached, they asked us to look after the website every day – making sure it stays live, secure, updated, and working well. They wanted us to handle all technical tasks so the firm can focus on serving their clients without worrying about website issues.

Discovery Phase

• They didn’t want the site to slow down or go offline due to hosting or traffic issues.
• The CMS, themes, and plugins needed to be monitored to ensure they are updated to avoid the risk of bugs or security threats.
• Some pages loaded slowly affecting user experience.
• Without proper backups, there was always a chance of losing important legal content if something went wrong.
• The firm needed quick help whenever they wanted new content added or small changes made but didn’t have an in-house team.

What We Do

• Provide technical support whenever changes or new content need to be added.
• Keep the website live and fast by monitoring its up-time around the clock.
• Perform backups so the firm’s content (team pages, services, articles) is always protected.
• Run performance checks and fix any slow or broken parts.

Challenges

• The website is content-rich: many service lines (VAT, family, property, commercial) and team profiles, so updates must be handled carefully.
• Ensuring backups and recovery in case of failure: legal content is critical, and losing it could be very damaging.

Outcome

• Zero major downtime: The site stays reliably live to ensure visitors find what they need.
• Improved security: By staying updated, we minimize risks of hacks or data loss.
• Faster page loads: Performance optimizations make the site more responsive, improving user experience for prospective clients.
• Peace of mind: The team can focus on legal work, while we handle their technical side.